Put your knowledge into play with Responza - a first-class knowledge solution

Many organizations suffer from poor knowledge management and lack of a dedicated knowledge solution. This often results in incoherent information across channels, employees and departments, low efficiency levels and long training time of new employees.

With Responza you can ensure that the right person has the right knowledge on the right channel at the right time!

 

Responza is a dedicated, 100% web-based knowledge solution, which has been developed with best practice knowledge management in focus. With Responza you can

  • Gather ALL your knowledge in one solution

  • Achieve a standardization of responses and workflows for customers and colleagues across channels

  • Ensure fast and accurate responses to employees and customers with our powerful, intuitive cross-search

  • Ensure continuous handling and updating of knowledge from one place

  • Automatically distribute knowledge to the right channel - every time

  • Support effective application of new knowledge and innovation in knowledge sharing

  • Differentiate access to all user levels

  • Get ready to take full advantage of future automation technologies

The solution can be unfolded with a single click to a knowledge platform in full scale, targeted

use in customer service functions and organizations with multiple business units and brands

as well as boats internally and externally.

In doubt if Responza is something for you?

Let's take the first steps together
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Spitze & Co A/S

Lyngbyvej 421

2820 Gentofte

Denmark

CVR: 33572042

responza@spitzeco.dk

+45 22 61 91 09

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