The Danish Patient Safety Authority uses a Danish-developed knowledge sharing tool to qualify and streamline Covid-19 infection tracking.
When the Danish Agency for Patient Safety faced the biggest challenge of the century in the form of infection detection efforts for Covid-19, Responza and Spitze & Co's KM team were put at the forefront of the development of COvip.
The title here should perhaps rather be: how do we best train employees in search skills so that everyone can find knowledge effectively. It is relatively easy to find training offers that cover the technical aspects, algorithms, architecture and the like. All of that is great if you need to build a search engine and have a development team, but if you're reading this blog or are a user of Responza already it's less interesting. Then, how do we solve the problem; the content team or the marketing team must understand and know the basics of search if they are to achieve the best results and in the best way equip their colleagues as well?
In the latest release, Responza has got a new reporting platform. We have placed emphasis on creating a solution that provides the best performance and ease of use. In this way, you as a user can get a quick and accurate overview of all business-critical information contained in Responza and thereby give your company the ability to make quick database decisions.
We are constantly updating Responza both in relation to the functional elements, but also in relation to design, which plays an essential role as well. It is now possible to personalize the structure and layout in Responza, so that it fits exactly your company.
Why is it difficult to share knowledge? Why have many companies, despite diligent efforts, had to see themselves knocked out of personal relationships, personal agendas and ad hoc? Many companies are now in no doubt about how important an effective knowledge sharing solution is - among other things for the sake of professionalism, employee well-being and net income - but why is it so difficult?