Responza Knowledge is a central knowledge solution that brings your workflows, answers, and guidelines together in one place. With powerful search and easy maintenance, employees can quickly find the right, up-to-date information—without having to ask colleagues or search across multiple systems.
Responza AI Insight Engine adds intelligent AI modules on top of your knowledge solution, so knowledge is not just collected—but actively used in everyday work. At the same time, AI Insight Engine is built for governance and responsible use of AI in larger organizations. We ensure GDPR compliance, support adherence to the EU AI Act, and establish strong governance so AI solutions can be used safely, in a controlled manner, and in line with your requirements and practices. The AI modules include: The Summarizer enables employees to ask questions directly to the knowledge base and receive an AI-generated summary. The Response Assistant creates draft replies to written inquiries based on your existing knowledge. The Article Assistant supports knowledge sharing by making content more accessible to users and easier to maintain.
A knowledge management system is a FAQ-based software for knowledge sharing that helps create a knowledge base to support how knowledge is used within your company or organization.
With an AI-powered knowledge management solution, you can fully leverage your existing knowledge and become experts in it.
How do you succeed with a knowledge solution/Responza? Download our guide and read about the four essential principles that make your knowledge project a success.
