Put power to use, maintain and distribute knowledge on a whole new level. The solution is uncompromisingly designed based on how people work with knowledge.
With over 30 years of experience in Knowledge Management solutions, we have in collaboration with public and private organizations developed a solution that meets all needs within knowledge sharing in a simple and intuitive way.
Responza CustomerSpace is a knowledge solution designed to ensure efficient customer service both in your customer center and across all your channels. All the knowledge that ensures the good customer experience and the best workflow is gathered in one place.
Responza WorkSpace breaks once and for all the code of internal knowledge sharing, so your collective intelligence is strengthened. Often knowledge is created in an unsightly combination of shared drives, intranets or as tacit knowledge of the individual employee.
Take responsibility for your knowledge with Scandinavia's strongest knowledge software!
Automate your knowledge sharing
Nothing beats the good answer and the right guidance
The core of the good service experience is that the customer gets answers to their questions quickly and efficiently. At the same time, it is crucial that your customers get the same answer, no matter where and when they contact the organization.
Equip yourself with just the knowledge that is relevant to the good and effective dialogue.
Read how Responza Knowledge helped DLG optimize knowledge sharing in their customer center.
Optimize your knowledge management with Scandinavia's leading experts in Knowledge Management
When you get a dedicated knowledge solution, it is important to get a handle on your knowledge organization, including your governance, processes and routines around the production and maintenance of your knowledge.
In Responza, we have over the past 20 years developed a solid concept for an agile and fast implementation, as well as a resource efficient operation of our knowledge solution.
Read how Responza Knowledge helped the Danish Business Authority to undergo a comprehensive change process.
Our training program is now based on Responza , and it's the # 1 most important tool for our advisors and agents.
Vice President of Customer Service, Nordic Package Distributor