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Scandinavia's leading

knowledge management


Free Responza trial

Requirements for a knowledge solution

Achieve success

Gather all of your knowledge in one database

Proper knowledge management is essential to any organization regardless of sector, industry, and size. With Responza Knowledge software, you can manage, maintain, and distribute knowledge across all of your channels and employees from one single article.

Online FAQ




Chat Bot

Social Media

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Reponza Knowledge for

Online FAQ 

  •  Help to self-service for customers and employees

  • ”18 % fewer calls after implementing the online FAQ on the web site” 

  • Ensure online content is aligned with customer service's knowledge 


Try Responza for 14 days

- free of charge

See if Responza Knowledge is the solution you are looking for by trying it out for 14 days.

What to expect from a knowledge solution

Whether it's for customer service, case management or something third, your knowledge solution must suit your needs. We have gathered the requirements for knowledge solutions that we most often encounter, so that you can become completely clear on what you can expect from a real knowledge solution, like Responza.


Increased efficiency

Ensures quick access to your knowledge, and increases productivity and efficiency across the organization.

Satisfied employees

40 % increase in employee satisfaction after knowledge project and Responza implementation

Why Responza?

Responza is developed by leading knowledge management and customer service experts. We can help you to success - no matter what knowledge universe you are in!

Happy customers

Ensures that your customers get the right answer across employees and channels - all day, every day - and that your internal procedures are sharp.

Increased revenue

No customers without a positive ROI within the first 5 months - regardless of size!

Are you curious how Responza can help you?

Achive success with your knowledge project

How to achieve your goals with your knowledge project and a knowledge solution? Take a look at our four most important success criteria.


Curious about knowledge management ?

Learn more about knowledge management as a concept and practice , and what it can do for your organization, here .

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Spitze & Co A/S

Lyngbyvej 421

2820 Gentofte


CVR: 33572042

+45 22 61 91 09

© 2014-2020 SPITZE & CO - All Rights Reserved