A good customer experience

begins with the

right answer

A good customer experience

begins with the

right answer

Responza organizes and manages your knowledge on one platform, providing your customers with the right answer, at the right time, on the right channel.

 

How do we help?

When

Your customer is looking for information on your website

Your information and knowledge is messed and mixed up

And your customer agents get frustrated

Responza

Gathers and refines all your knowledge

In order to make your clients happy

Leaving the customer service agents work happily and efficient

Benefits

For your customers and employees

Increase productivity

Responza provides a quick access to your knowledge, increasing productivity and efficiency across the entire organization.

Satisfied employees

We make your employees feel sure with the answers they provide to your clients, what improves their performance and professionalism.

Happy customers

We offer accurate and quick answers to your customer, improving their user experience and increasing satisfaction levels.

Improve profit

We offer additional add-ons and tools for you to provide a complete customer service, improving customer satisfaction and company profits.

Get started with Responza today

Let's take the first steps together

Why +5000 people already trust Responza

“I don’t need a lot of information when I search. I want a specific answer to my question so I can serve our customers quickly and professionally” 

Customer Advisor, Erhvervsstyrelsen 

Get started today!

Let's take the first steps together
Responza Knowledge

En vidensbase bør være centralt for alt hvad I gør. 

Spitze & Co A/S

Lyngbyvej 421

2820 Gentofte

Denmark

CVR: 33572042

responza@spitzeco.dk

+45 22 61 91 09

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