Gather all of your knowledge in one database
Proper knowledge management is essential to any organization regardless of sector, industry, and size. With Responza Knowledge software, you can manage, maintain, and distribute knowledge across all of your channels and employees from one single article.
Reponza Knowledge for
Help to self-service for customers and employees
”18 % fewer calls after implementing the online FAQ on the web site”
Ensure online content is aligned with customer service's knowledge
What to expect from a knowledge solution
Whether it's for customer service, case management or something third, your knowledge solution must suit your needs. We have gathered the requirements for knowledge solutions that we most often encounter, so that you can become completely clear on what you can expect from a real knowledge solution, like Responza.