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Responza Knowledge
Scandinavia's leading knowledge platform

Responza is intuitive and easy to use for customers and employees.

It provides the right knowledge, at the right time, in the right channel.

Let us help you get started on your knowledge journey!

Are you looking for a solution for knowledge sharing in  your organization or customer service?

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Gather your knowledge for all channels in one place

Good knowledge management is essential for all organizations, regardless of industry, sector and size. With Responza Knowledge you can manage, maintain and distribute knowledge to all your channels and employees from one and the same article.

 
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Online FAQ

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Phone

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Email

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Chat

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Chat Bot

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Social Media

Responza Knowledge for

Online FAQ 

  • Help customers and employees to self-help

  • "18 per cent fewer calls after online FAQ were placed on website"  

  • Ensuring that online content matches the knowledge of customer service 

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Our training program is now based on Responza , and it's the # 1 most important tool for our advisors and agents.

Vice President of Customer Service, Nordic Package Distributor

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VW Finance
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