Responza Knowledge is a web-based knowledge solution, which is intuitive and easy to use for customers and employees. Achieve a standardization of answers by using Responza and ensure that customers do not get different answers depending on channel or employee.
We believe that the needs and requirements for a professional service center solution is the same for all our customers. With a Responza solution you always get the best features and possibilities – no matter size. Responza is a pure Cloud solution that runs after few days in your organization and can grow with your customer service success and scale.
More about Responza
Intuitive user interface
Responsive design – support all channels
Unique cross search between departments
Feedback function with easy feedback loop
Best practice reporting system
Industry leading search
Real time insights analytics
Frequent releases, offering new and exciting features
Professional and responsive help center
100% customer driven innovation
With Responza, you will always get the latest updates, including:
How to implement best practices in your organization
Our implementation concept is developed throughout our years in the business, and functions as a guideline for your to get started.
With a Responza solution you always get the best features and possibilities.
Responza is a pure Cloud solution that runs after a few days in your organization and can grow with your customer service success and scale.
as part of an ecosystem
Responza REST API
Use Responza exactly where it provides the most benefit in your organization.
Show your knowledge directly to your customers – mobile first.
Use your user data for overall reporting via REST API for statistics data.
Responza PDF Service
Get your knowledge as a PDF.
Chat for the full engagement with your customers.